Volunteer Administrator

People and Organisational Development
Kendal LA9, UK
£22,293 - £23,837 per annum pro rata
Fixed Term Contract
Part Time
Closing Date:
26 May 2024

More details

We’re looking for an organised and friendly Administrator to support the smooth running of our Volunteers’ Service for 22.2 hours (3 days) per week on a 2-year fixed term contract.

Volunteers contribute a huge amount to the work of the Authority in many and varied roles across the organisation from helping visitors in our information centres to maintaining the rights of way network and practical conservation tasks.

We currently have nearly five hundred volunteers and the Volunteer Coordination Team manage their training and administration, and work with colleagues in other teams to identify volunteering opportunities, recruit volunteers and ensure they have a great experience while helping to look after the Lake District National Park.

What’s it like to work here?
The Volunteer Coordination Team Leader, two Volunteer Coordinators and the Administrator work together to both directly manage volunteers and to ensure colleagues across the LDNPA have the support they need to involve volunteers in their areas of work. We’re a small and busy team proud of enabling keen volunteers to play their part in looking after a special place. We deal with staff in all areas of the organisation and with volunteers aged from 14 to over ninety so you’ll need to like people!

We work from our office base in Kendal however you’ll be provided with a laptop to enable you to access our secure IT network and work remotely so a hybrid approach to working can be arranged. We can also work from our other offices across the national park.

Whilst this is a predominantly desk-based role we do try and ensure the team has opportunities to visit volunteering sites throughout the Lake District and connect directly with our volunteers.

The role
Your main duties and responsibilities include:
• Provide administrative services, including arranging meetings, dealing with email, mail and telephone correspondence, data input, evaluation and monitoring, maintenance of database records and electronic filing for the Volunteer Coordination Team.
• Assist with volunteer communications, by coordinating newsletter content; editing volunteering web and social media content, organising opportunities to meet face to face and assisting with volunteer surveys and mailings.
• Assist with the organisation and delivery of meetings, training and events.

• Support the Volunteer Coordination Team in relation to budget management including receipt of goods and services, volunteer expense claims, purchase orders and procurement card transactions.
• Provide a secretariat function for volunteer management groups, by organising meetings, taking notes and providing administrative support to the group members.

About you
This opportunity would suit someone with administration experience who is organised and flexible, can confidently manage a varied workload and support colleagues with their work. You will be happy to interact with a wide range of people by ‘phone, email and face to face.

An understanding of volunteer needs and motivation will be helpful as is any knowledge of databases and data management.

Please read the attached role profile for the full person specification on this post.

We’re happy to talk about flexible working – let us know if you want to find out more.

For an informal discussion about the position please contact Kath Jackson (Volunteer Team Leader) on kathryn.jackson@lakedistrict.gov.uk or 01539 724555

Closing date for applications is Sunday 26 May at midnight

Diversity and Inclusion
As an equal opportunities’ employer, the Lake District National Park Authority is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Disability Confident Employer
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By ‘minimum criteria’ we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.